Hours
- Monday- Friday: 9am- 5pm PST/EST
- Saturday: 9am- 5pm PST
Disclaimer: By entering your information and submitting this form, you agree to our Terms of Service and Privacy Policy and that you may be contacted by S&J Group via phone, text message or email. Frequency of contact may vary and message and data rates may apply.
FAQ
Do you offer a free trial?
No. However, we do offer sample products for purchase online.
How long will it take for my order to arrive?
It may take approximately 3-7 days from the date your order is placed.
Do you offer expedited shipping?
Yes. Please contact us for more details on how to place an order with expedited shipping.
Can I edit my order once its placed?
No. Please note that once an order is placed, we cannot make edits to the order. This includes changes to quantities, adding or removing items, or updating the shipping address. We encourage you to review your order details carefully before submitting to ensure accuracy in billing/shipping addresses and quantities.
Do you offer returns on products?
We do not offer returns. However, we do offer replacement of damaged nozzles that do not spray and defective gloves from manufacturing flaws. For nitrile glove products we will replace defective items from manufacturing flaws. You will need the receipt or proof of purchase and will be responsible for all shipping costs. If there is any damage to your shipping box that causes the item to crack or leak or damage, please contact the carrier for resolution. Please contact us at [email protected] for further information
I put in the wrong shipping address. How can I change my shipping address?
Please note that once an order is placed, we cannot make edits to the order. This includes changes to quantities, adding or removing items, or updating the shipping address. We encourage you to review your order details carefully before submitting to ensure accuracy in billing/shipping addresses and quantities
Contact customer service at [email protected]. You should receive a return email within 2 days of receipt by S & J Group.